Intelligent CXO Issue 04 | Page 15

TECH TRENDS
2 . Changing business needs and goals
When it comes to data security , taking a ‘ set it and forget it ’ approach is never a good idea . Your provider needs to conduct regular audits to ensure existing policies and procedures are effective and / or make changes wherever needed . If not , there ’ s a strong chance you ’ ll have blind spots in your protection . Equally , if your provider ’ s IT services aren ’ t tailored to meet your own unique needs , vulnerabilities can quickly appear .
Perhaps your business has recently switched your systems to agile . Doing so requires a major cultural shift and another provider – one that ’ s also agile – may be better suited to complement your changing needs .
Depending on the sector your business operates in , shifting regulatory compliance requirements can also require major on-going attention . An effective provider should be aware of any changes and be able to offer guidance and advice about the best ways to meet them .
These are just a few of the ways in which business needs and goals can change over time , often with little prior warning . Effective providers should proactively help your business meet these new goals as quickly and efficiently as possible , not act as a barrier to it . If your current provider isn ’ t doing that , it might be time to re-evaluate .
3 . The relationship with your existing provider has become strained or damaged
Perhaps the most obvious catalyst for change is if the relationship with your existing provider has deteriorated in some way . Effective providers act like true partners , keeping your best interests top of mind at all times . If this isn ’ t happening , then something is definitely amiss . Unfortunately , many providers try to take advantage of the high costs / uncertainty associated with switching to
KEEPING ON TOP OF THE LATEST TECHNOLOGY CAN BE AN EXPENSIVE ENDEAVOUR , BUT ANY PROVIDER WORTH ITS SALT KNOWS IT ’ S WORTH EVERY PENNY IF IT HELPS CUSTOMERS IMPROVE OPERATIONS AND EMPOWERS EMPLOYEES TO LEARN NEW SKILLS .
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