EDITOR ’ S QUESTION
AURELIO MARUGGI , CEO , APOGEE
for substantial roll-outs , both on-site as well as remotely , enabling flexibility .
Widespread remote and hybrid working practices have piled pressure on IT teams . Today , they are responsible
for ensuring that geographically separated employees have the tools in place to complete their daily tasks . At the same time , security of devices both in and outside the office environment has become paramount to protect against emerging threats such as ransomware .
However , as IT professionals are expected to do more to support their organisation , the technology skills shortage is adding to daily workloads as demand outstrips supply .
IT staff are all too aware of the need to secure data stored in work systems . However , skills shortages and overstretched resources can pose a risk to security coverage of IoT devices , including printers . In addition , when it comes to managing these environments , there isn ’ t a one-size-fits-all solution . Teams of experts can complete pro-active monitoring and pre-emptive servicing to ensure uptime and apply the latest patches , updates and encryption technologies to protect against cyberthreats . Under-pressure staff are able to focus on other business priorities as a result .
Supporting under-fire teams
A shortfall of top IT talent is allowing the most skilled to jump ship to any number of job offers on the table . With retention a clear issue , over two-thirds of UK IT decision-makers ( 67 %) view shortages of tech talent as one of the main threats to their business . It ’ s time to look externally to address the challenge , support stretched workers and make the most of strained budgets .
Smarter ways of working
The IT skills gap not only opens up inefficient ways of working and potential security vulnerabilities , but is placing strain on individuals in the business . Employers can start to free up their workloads and allow them to prioritise other objectives . With smart outsourced services and access to external expertise , organisations can repurpose their existing inhouse capabilities , help to fuel business growth and ensure that strained budgets are spent wisely in times of economic tension .
Smart outsourcing is the key to smarter ways of working . A managed IT service can take care of time-consuming tasks such as the setup and imaging of new laptops for in-office and remote workers , without the need for skilled in-house teams to take on the job . Staff can access the latest technology , resulting in user downtime being significantly reduced as outdated equipment becomes a thing of the past .
A managed service is also highly resilient and more cost-effective as large CAPEX outlays are no longer required . Experts can provide support
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