BUSINESS PROFILE remained one of the most recognisable brands in the industry ever since .
What ’ s the business ’ approach to management ?
Our people are the driving force behind our every success , and we pave the way for them to grow , develop and win . We continue to build and celebrate the richness of ethnicities , perspectives , experiences and skills that make up our global Avaya community .
What is your company ’ s vision and goal ?
We ’ re committed to delivering immersive , personalised and memorable customer and employee experiences that matter . Our contact centre and communications solutions deliver innovation without disruption , adding best- in-class technologies to existing customer experience workflows . With our solutions , organisations are able to connect with customers how , where and when they want . And provide employees with everything they need to ensure the best possible outcomes .
What kind of clients and market do you serve ?
We deliver contact centre and communications solutions that power immersive , personalised and memorable customer and employee experiences . And with more than 90,000 customers in 190 countries , the clients and markets we serve vary massively . The need for strong communications is pretty ubiquitous , regardless of the industry you ’ re in . That said , we have a high degree in expertise when it comes to serving larger , slightly more complicated organisations . If you look at some of the
Steve Joyner , Vice President , Avaya UK and Ireland
www . intelligentcxo . com