Intelligent CXO Issue 20 | Page 71

FINAL WORD

Although there may not be a blueprint for the ‘ perfect leader ’, there are certain leadership skills which can be applied across many different scenarios to help strengthen team performance and connections .

1 . Build trust
Leaders that are able to establish trust and trustworthiness are better equipped to lead their teams and organisations through turbulent change . In the current world , every leader is faced with disruption and ambiguity , and when it is difficult to map the future with certainty , building trustworthiness is a crucial foundation to inspiring confidence in your decisions and ability to hold a team and organisation through the change .
To establish a culture built on trust , teams need psychological safety . Psychological safety is broadly described as an environment in which people are comfortable expressing and being themselves , without risk to reputation . Trust and psychological safety are co-dependant and are vital ingredients in creating high performing teams . From this point of safety , leaders and their teams are better able to operate effectively with open discussion , collaboration and appropriate challenge . Trustworthiness is demonstrated through a number of attributes – and one area that is so often overlooked is how you show up physically and vocally . Leaders that demonstrate openness and vulnerability can create better connections with their teams . This vulnerability is demonstrated when we are comfortable exposing
Liz Barber , Tutor at RADA Business
www . intelligentcxo . com
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