Intelligent CXO Issue 20 | Page 7

LATEST UPDATES

Amazon launches home insurance comparison site for UK customers

Amazon has launched the Amazon Insurance Store for UK customers to shop for home insurance .

The store offers like-for-like quote comparisons that customers can trust , a streamlined and simple quote questionnaire and a checkout experience integrated with amazon . co . uk .
“ Shopping online for home insurance is a well-established experience , and our goal is to exceed customers ’ expectations when it comes to the Amazon Insurance Store ,” said Jonathan Feifs , General Manager of Amazon ’ s European Payment Products .
Amazon has partnered with three insurance brands for this initial launch : Ageas UK , Co-op , and LV = General Insurance . Each company has been selected using a number of customer-focused criteria , including reasonable time frames for claims handling and resolution , and delivering on Amazon ' s high-bar for customer service . Amazon will add more insurers to the Amazon Insurance Store early next year , giving customers even more selection .
“ This initial launch is just the beginning – we ’ ll continue to innovate and make refinements , all with the aim of delighting customers and providing the most convenient shopping experience possible .”
In developing the Amazon Insurance Store , Amazon worked with participating insurers to streamline one of the most burdensome aspects of the home insurance buying process : the quote questionnaire . Customers are only asked the essential questions required by insurers in order to receive a quote , simplifying the process .

Study finds 84 % industrial multinationals make key decisions without vital data

AVEVA , a global leader in industrial software , has announced the results of a new global study which found that more than eight in 10 top executives say key business decisions are being made without full data visibility and insights from their plants and assets .

The study , Connecting the Future , was released in partnership with Wakefield Research and polled 650 executives at global companies with a minimum annual revenue of US $ 50 million in the chemicals , manufacturing and power industries across North America , Europe and the Middle East .
With no end in sight to global business disruptions , 87 % of executives plan to increase their organisation ’ s investment in industrial digital solutions over the 12 months , given the need for the type of connected data that can drive decisions needed to address growing combined challenges of economic uncertainty , unstable geo-political environments , historic labour shortages and disrupted supply chains .
Industrial leaders across key industries such as oil and gas , energy , manufacturing , utilities and transportation , also understand the need to leverage digital solutions now more than ever . The greatest investments to tackle supply chain complexities are in analytics and AI , Industrial IoT , cloud computing and Edge Computing solutions in the next 12 months .
Kim Custeau , Executive Vice President of Portfolio , AVEVA , said : “ Leading companies are investing in cloud-based software solutions enriched with sector-specific AI to connect their teams , drive deeper collaboration and build the industries of the future . This gives leaders the agility , resilience and sustainability capabilities they need to succeed in today ’ s fast-evolving industrial landscape .”
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