Intelligent CXO Issue 02 | Page 6

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Gartner survey reveals over half of CIOs plan to increase full-time employees in IT to accelerate digital initiatives in 2021

Fifty-five percent of CIOs plan to increase their total number of full-time employees ( FTEs ) in IT across the course of 2021 , according to a recent survey from Gartner . They will predominantly focus on staffing growth in the areas of automation , cloud and analytics platforms and support for remote work . strategies in 2021 . This is followed by the automation of business operations and increase in cloud adoption .

Overall , CIOs are much more likely to expand FTEs in newer , more-emerging technology domains . Growth in security personnel is necessary to reduce the risks from significant investments in remote work , analytics and cloud platforms . Data centre , network , systems administration and applications maintenance are the most likely areas to see staffing decreases due to the shift towards cloud services .
“ The critical role IT played across most firms ’ response to the pandemic appears to have had a positive impact on IT staffing plans ,” said Matthew Charlet , Research Vice President at Gartner . “ The initial pessimism around the 2021 talent situation that many CIOs expressed mid- 2020 has since dwindled .”
Among the CIOs surveyed , the need to accelerate digital initiatives is , by a large margin , the primary factor driving IT talent

Appetite for food delivery grows in UAE

As the restaurant industry resumes operations after months of restrictions due to the on-going pandemic , the need to adapt and implement innovative business strategies is crucial .

The industry is at a point where new menu concepts , improved dining experiences and the need for delivery and take-out services have become necessary to serve customers ’ changing behaviours .
To uncover the emerging trends and the growth drivers of the UAE restaurant industry , POSist , a leading cloud-based restaurant technology platform , in collaboration with Dubai Restaurants Group ( DRG ), a not-for-profit organisation – under the direct patronage of the Dubai Chamber of Commerce , have released the PRIME ( POSist Restaurant Industry and Market Evolution ) Report UAE Edition .
This study is based on a survey of restaurant operators conducted in March 2021 and interviews with executives from quick-service restaurants , fine dining , casual dining and cloud kitchen brands .
It examines the restaurant industry ’ s long-term sentiment amid the pandemic and how the sector is adapting to the new normal and preparing for growth .
The survey showed that 75 % of restaurant operators expect higher revenue in 2021 than pre-COVID time , while one in three restaurant operators in the UAE are now running at 60 %+ revenue than the pre-COVID level .
And 60 % of restaurants shared that they have introduced loyalty programmes while 70 % of dine-in players explored investing in cloud kitchens .
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