TECH TRENDS of data breaches – 88 % of all data breaches are caused by an employee mistake . In fact , our research found 80 % of CISOs agree that passwords are no longer an effective means of protecting business data and seven in ten CISOs plan to increase investment in biometric authentication technologies .
It ’ s time to use robust security tools , including multi-factor authentication , to prove the user ’ s identity . When the user is verified , IT must authenticate them to access resources using upto-date access policies based on the context of the user and device .
Service
Then comes the final part of the value chain : The back-end applications / processes that provide the services . Companies must build application / processes that adapt to users ’ needs and refine them as business conditions change .
Today , companies are challenged to provide line of business services that live up to employee expectations . Applications / processes drive everything , from day-to-day IT service management requests through to checking vacation time and benefits . Applications / processes that hinder rather than help due to poor interface design or complex , disjointed processes can sap both productivity and morale .
In a survey of over 1,600 employees , technology marketplace , G2 , found that over half of all employees were unhappy at work because of the applications they were using . Just under one in four people surveyed said that poor backend processes made them consider leaving their jobs , and one in eight actually went through with it .
Automation is key
When reviewing current capabilities and ensuring security measures are futureproofed for the everywhere workplace , automation is key . Comprehensive AI platforms can automate these four stages , spotting and mitigating issues before they become an issue . With automation , complexity within the IT environment is reduced alongside unplanned outages that can lead to user frustration and dips in productivity .
The right automation platform will go beyond keeping systems healthy . It can also augment a company ’ s most important assets – its people . By taking care of repetitive manual tasks , automation enables employees to refocus their time on fundamental business issues .
As we emerge from the pandemic , remote working will continue . The everywhere workplace is here and companies need to be prepared to secure employees , devices and critical business data in a way that doesn ’ t impact productivity and user experience . The answer is implementing a Zero Trust framework driven by automation . Adopting this approach ensures IT departments can discover , manage , secure and service all the devices , applications and networks that employees will use each day in the new everywhere workplace . x
THE RIGHT AUTOMATION PLATFORM WILL GO BEYOND KEEPING SYSTEMS HEALTHY .
Helen Masters , VP of International Sales , Ivanti
www . intelligentcxo . com
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