Intelligent CXO Issue 19 - Page 41

FEATURE

Lakeside Software , a leader in digital experience management ( DEM ), has published a new research report , Digital Experience Guide : 7 Qualities of Digital Employee Experience Leadership , revealing the seven attributes of organisations that are delivering high-quality digital employee experience .

DEX describes the quality of a workforce ’ s daily interactions with the technology they use for work . The goal of DEX is to drive positive change by analysing how employees interact with the organisation ’ s computing devices , local and cloud applications , networks and Virtual Desktop Infrastructures ( VDIs ).
Lakeside Software has released its latest report , revealing the seven key attributes that enterprises need to have to be able to deliver a highquality digital experience and build a culture of success .
The new guide is one of the industry reports to analyse organisations at every stage of the DEX maturity curve and outline the benefits DEX leaders enjoy over less engaged organisations . Lakeside is able to pinpoint the attributes of successful DEX leadership , where organisations fall on the DEX maturity curve , the business outcomes of improving DEX and what it takes to bring DEX to the next level .
The research shows that only 20 % of organisations can be classified as DEX leaders with technology and financial services firms leading the way . Healthcare

THE SEVEN QUALITIES FOR ORGANISATIONS LOOKING TO DELIVER GOOD DIGITAL EMPLOYEE EXPERIENCES

www . intelligentcxo . com
41