INFOGRAPHIC
Poor tech experiences drive over 30 % of employees to consider quitting
Lakeside Software , a leader in digital experience management ( DEM ), has announced the release of its Digital Workplace Productivity Report , revealing that organisations are struggling to support remote and hybrid employees .
Businesses as a whole , from IT to HR departments face a huge challenge in addressing this productivity gap , as Lakeside ’ s research shows that 40 % of workplace technology issues – such as network connectivity , application performance and system errors – go unreported to IT teams .
“ The Digital Workplace Productivity Report has identified a critical flaw in most organisations ,” said David Keil , Chief Executive Officer at Lakeside Software .
“ Not only are many employees feeling hindered by their workplace technology , but IT teams are also frustrated by a lack of visibility into how and when issues occur .
“ The loss of nearly one hour per week per employee to IT downtime represents a major productivity issue for enterprise organisations ,” added Keil . “ By taking steps to proactively
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