Intelligent CXO Issue 16 | Page 53



North American workers report highest engagement levels in the world

Gallup ' s latest State of the Global Workplace Report finds that , despite more than two years of the pandemic , US and Canadian workers seemed to rebound in 2021 . Employees reported higher life evaluations than the previous year and declines across several negative emotions . In 2021 , 33 % of US and Canadian employees were engaged at work and 60 % were thriving in their well-being , compared to the rest of the world where 21 % were engaged and 33 % were thriving .

Gallup research has consistently found that employee engagement is a significant driver of organisational success . Businesses and organisations with high employee engagement achieve higher productivity , better customer relationships , lower turnover and higher profitability .
Globally , employee engagement and wellbeing remain very low and it is holding back enormous growth potential . Gallup estimates that low employee engagement costs the global economy US $ 7.8 trillion .
The pandemic years have been marked by a global stagnation in engagement ; however , the US and Canada region remain the most engaged in the world , while Europe and MENA have the lowest engagement . Remarkably , South Asia saw the strongest growth in engagement – an increase of 9 % – even as the region saw declines across other measures .
The job market also seems to have recovered . Just under half of the currently employed employees ( 45 %) globally said now is a good time to find a job , up slightly from last year but less than the record 55 % in 2019 . Global job opportunities had been rising steadily in the decade before the pandemic .
" While , as a region , the US and Canada have significantly more engaged and thriving employees in comparison with the global workforce , the US and Canadian employees report higher daily worry and stress than is the case globally ,” said Jim Harter , Gallup ' s Chief Workplace Scientist . “ The US and Canada also have some significant differences between them . Employees in the US report a higher percentage of engaged employees and Canadian employees , while less engaged , are more likely to be thriving in their overall lives . Engagement at work and overall well-being are both important to reduce the chance of burnout ."
Global employee stress reached another all-time high in 2021 at 44 %, driven mostly by increased stress in South Asia and East Asia . Like daily worry , stress has been rising for employees for a decade , with a notable increase during the pandemic . The most stressed regions of the world include East Asia ( 55 %), Latin America ( 50 %) and the US and Canada ( 50 %).
Generally , employed women and employees under 40 report higher levels of stress . Working women in Latin America and the US report some of the highest levels of stress in the world – 60 % in Latin America and 54 % in the US and Canada . x
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