FEATURE to be mindful and show their team that they understand and relate to them as human beings , that they recognise that each person has different needs , different skills and a different perspective on how they approach different situations at work .
Inclusive leadership
Managers that want to create a high performing team need to be able to provide high levels of psychological safety within their teams , where feedback is welcome and encouraged .
An environment where everyone feels included and safe enough to provide feedback and feels that the feedback that they provide is valid and that action will happen , as a result , helps to build a team with a sense of purpose in what they ' re doing and a growth mindset .
Coaching skills
Rather than always telling people what to do , good managers trust and empower their teams to use their skills and knowledge to find the answers and achieve an outcome . A quality coaching conversation will help someone to realise that they knew the answer all along or feel empowered to then go and find the answer . This can support an employee ’ s sense of purpose and self-validation and create a far more autonomous team . courses or a series of engaging development activities in their learning management system , that are relevant to the people within the organisation rather than something that could , potentially , be seen as just a tick-box exercise .”
According to Burgoyne , some of the core leadership skills of a modern manager include :
Vision setting
It is important to have clear business goals for the team and be able to influence and gain buy-in from team members to work towards that vision . This also includes some change management skills , as setting a vision and taking a team on a journey to reach it , inevitably involves helping people work through change .
Empathy and listening
This builds trust and connection between individuals and their managers . Managers need
Self-awareness
Leading others successfully requires managers to reflect inwards and understand their management style and learn how to adapt it for different situations . There are multiple challenges facing managers today , many that they may not have experienced before , so it ’ s important to be really agile , adaptable and constantly thinking about the wider world and how that might need to change your approach .
Collaboration skills
Managers don ' t need to have the answers to every question . The world of work is too complex and fast-moving for one person to be able to come up with all the solutions all the time . Encouraging collaboration – with other individuals , other teams and other departments – to find answers by working together or reaching a shared goal through a collaborative process will help improve the performance of the entire organisation . x www . intelligentcxo . com
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