CONTENTS
ISSUE 15
NEWS 6 . LATEST UPDATES :
News affecting you and your business
55 . REGIONAL ROUND UP :
28 .
How tiny smart sensors can pave the way to reaching ESG Goals
An update of news from around our regions , including Africa , APAC , Europe , the Middle East and North America
12 . LATEST INTELLIGENCE :
Whitepapers from Akamai and Dragos
34 .
The future of employment
ANALYSIS 14 . TECH TRENDS :
Why banks should consider investing in digital customer engagement services
66 . BUSINESS INSIGHTS :
Why we should be looking to China for future e-commerce trends
37
. 41 .
70 . FINAL WORD :
How M & S connected with customers during the pandemic
18 . INFOGRAPHICS :
Distractions and mistakes caused by Zoom and Teams impacting worker productivity and morale
25 .
20 . EDITOR ’ S QUESTION :
What one piece of advice would you offer to a CIO if you were talking to them right now ?
14 . 63 .
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