Intelligent CXO Issue 14 - Page 38

INDUSTRY UNLOCKED
RETAILERS NEED TO DO AS MUCH AS THEY CAN TO ATTRACT , RETAIN AND LEVERAGE TALENT .
for people to not only change their schedule when they need to due to personal commitments but allow others to pick up shifts to earn extra cash . Employers , in turn , know that each employee has already been vetted and trained .
Onboarding and training can also be made simple for both employer and employee with the help of digital tools . Onboarding can be quite time consuming and the paperwork can be endless . Going digital means less paperwork , less time spent and better access to important documents when needed .
Training through technology also becomes less of a chore and a real opportunity to make much needed changes in retail . One common theme in retail is more experienced employees or those who have been with the company for longer , helping to train new team members . Although this can make sense on occasion , this can lead to errors or miscommunication being passed down from employee to employee . Through the use of technology , management can not only track training progress but pick up on when employees may need further training in certain areas .
Employee well-being
One of the most important elements in any workplace should be employee well-being .
38 www . intelligentcxo . com