FEATURE
is especially important in the face of the much talked about ‘ Great Resignation ’. Leaders that empower their people and put them at the heart of their company will see higher engagement , performance and trust . It ’ s also important that I bring a human angle to the workplace and recognise that employees are humans who have their good and bad days , just like me .
Future-proofing should also be a cornerstone of any CEO ’ s success strategy . Companies are built with longevity in mind and the only way to do that is to constantly evolve and adapt , meeting the demands of today while anticipating the needs of tomorrow . Technology inevitably makes this easier , but it is people that are the key to organisational success and delivering human-to-human interaction will always be the way that leaders can stay ahead in a competitive marketplace . Your people are the foundation from which to drive your company forward , so invest in them , upskill your team , diversify your talent pool and enhance wellbeing .
James Scott , CEO and Founder , Thrive
A great team is key of course to managing all the different aspects of a growing business . As a founder and CEO , I think your role naturally evolves into one of ensuring the team are aligned to the overall mission so they are all pulling in the same direction and ensuring communication continues to flow freely around the business . To do this , a CEO needs to have the right people skills that enables them to put themselves into their employees ’ shoes .
Regardless of roles , each and every employee in a business is working together to achieve the same goal .
For CEOs , my advice would be to get to know your team and colleagues as much as you can . Remember that you ’ re all in the same boat , aspiring towards the same vision . It is vital that managers and the wider team feel inspired and encouraged to share information and ideas and are comfortable in asking for and giving feedback .
Make sure you set and communicate clear expectations on goals and responsibilities regularly to keep everyone on track . Connection is key to a strong team , so ensure that everyone is kept in the loop of all information , progress and updates regarding the wider company goals and milestones .
Recognition for good work goes a long way , so when someone does something well , make sure their efforts are always acknowledged and rewarded as necessary , no matter how small . This is important for employees at any level . However , it is also important not to ignore failures or mistakes . They ’ re a valuable part of the learning curve and will ultimately help both managers and employees to figure out what works and what doesn ’ t and to make changes as needed . x
James Scott , CEO and Founder , Thrive www . intelligentcxo . com
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