BUSINESS PROFILE
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Tell us a bit more about your career journey and your current role at LTI
Since my career began 25 years ago , I have held various managerial , commercial and operational positions at major French and international IT service companies . As a specialist in Enterprise Resource Planning ( ERP ), I have extensive experience supporting clients with their global transformation journeys . I am currently the Regional Head of France and Benelux at LTI , where I am responsible for leading the regional market strategy , expanding our client bases , consolidating existing client relationships and shaping our strategic offerings and alliances .
What is your company ’ s vision and goal ?
At LTI , we have unrivalled real-world expertise to solve the most complex challenges of enterprises across all industries . Combining our deep domain know-how with our technology expertise , our mission is to enable our clients to improve the effectiveness of their business operations and deliver value to their customers , employees and shareholders .
What kind of clients and market do you serve ?
While a large proportion ( over 70 %) of LTI ’ s business in France spans the consumer , technology and utilities sectors , we also serve the energy , manufacturing and banking services . Our client base in this region is predominantly composed of CAC40 companies ( top-listed organisations in the Paris Stock Exchange ), who operate in our core markets . We believe that our clients choose us for our industry expertise and tailored approach – we are ‘ small enough to care but large enough to deliver ’.
How has the business grown since you have been there and how did you ensure growth ?
Larsen and Toubro Infotech , ( LTI ), is a global technology and consulting digital solutions company , helping clients in 33 countries worldwide . We spoke to Marie-Pierre Civiel , Country Head of France and Benelez at LTI , about the company , her personal career journey and the unique ‘ shoshin ’ philosophy LTI takes towards business management .
Despite the COVID-19 pandemic , LTI in France has been growing at an impressive rate and we expect to end the fiscal year with a 12 % growth . Our key area of growth over the last few years has been bringing to life the ‘ intelligent enterprise ’ through Digital Transformation and our client base is rapidly expanding in these areas as a result . Our remarkable growth has also been largely due to a big acquisition – which we cannot yet disclose – but we can proudly say was one of the largest outsourcing deals of Q2 .
What ’ s the business ’ approach to management ? Could you provide some more information on ‘ shoshin ’?
At LTI , one of our core values is to ‘ keep learning ’ and we apply the philosophy of ‘ shoshin ’ to business management . ‘ Shoshin ’ is a word taken from Zen Buddhism , translating to ‘ beginner ' s mind ’. LTI , thus , encourages all of its employees to always have an open-minded attitude and to
‘ Small enough to care but large enough to deliver ’
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