Intelligent CXO Issue 01 | Page 10

LATEST UPDATES

Agria Pet Insurance chooses DWF 360 ’ s EvoClaim to support growth

Leading pet insurer , Agria Pet Insurance , has implemented DWF

360 ’ s claims and insurance policy management software , EvoClaim , to replace its legacy end-to-end insurance system .
Agria Pet Insurance needed to replace its ageing legacy policy management and claims solution to help support business growth and increased levels of customer service satisfaction .
and tailored for all of Agria ’ s requirements , and ultimately translated into a 100 % fit solution .
Simon Wheeler , Managing Director at Agria Pet Insurance , said : “ We had reached a stage where our aggressive growth trajectory was being impacted by the limitations of our legacy policy administration platform .
Agria was already handling hundreds of thousands of customer policies . A more scalable , secure and performant solution had to be found that could deal with an increase in high volume transactions to cater for Agria ’ s impressive growth in the UK .
“ After a meticulous selection process , the EvoClaim solution now provides super-efficient claims management and has been developed into a full end-to-end insurance system .”
After an exhaustive search and selection process , Agria selected the claims management software , EvoClaim , from DWF ’ s risk management software division , DWF 360 . As the EvoClaim solution was flexible , Agria also commissioned DWF 360 to replace Agria ’ s end-to-end insurance platform solution , which caters for policy quoting , inception , renewal , adjustments , rating , complaints and claims .
Equally , DWF ’ s deep understanding of the insurance market undoubtedly assisted in ensuring software was exactly adapted

Sonnedix selects Smartsheet to drive innovative HR response for the rapid shift of remote working

Smartsheet , an enterprise platform for dynamic work , has announced Sonnedix , an innovative global solar Independent Power Producer ( IPP ), selected Smartsheet to drive innovative initiatives around training , remote work and health and safety to ensure the organisation ’ s culture stays inclusive and supportive .

Sonnedix develops , builds , owns and operates high-performance , costcompetitive solar plants that produce a continuous and reliable supply of clean energy . With more than 330 power plants in eight countries and a total operating capacity of over 1.5 GW , Sonnedix understood the benefits of effective team collaboration – in the wake of COVID-19 – was fundamental to its long-term success .
Forced to adapt to the demands of mass remote working in a matter of days , Sonnedix expanded its use of Smartsheet to
help implement new initiatives and support colleagues working through the pandemic .
“ As a global business operating across multiple time zones , we needed a solution that could help us manage tasks in a structured way but with the flexibility to adapt quickly to the evolving situation impacting our teams across the world ,” said Andrea Vecchi , Head of PMO at Sonnedix .
“ Employees have varying requirements and Smartsheet enabled us to support them appropriately and do all of that in one place , creating really clear visibility for the people in charge of making arrangements .” x
10 www . intelligentcxo . com