CONTENTS
ISSUE 03
NEWS 6 . LATEST UPDATES :
News affecting you and your business
55 . REGIONAL ROUND UP :
28 .
Facing our future with confidence – defining Corporate Social Responsibility
An update of news from around our regions , including Africa , APAC , Europe , the Middle East and North America
12 . LATEST INTELLIGENCE :
Whitepapers from Micro Focus and Matrix42
ANALYSIS
34 .
Aosom sees business growth through ManoMano partnership
14 . TECH TRENDS :
Your business may not exist if you are not in the cloud
66 . FINAL WORD :
Investing in tomorrow by optimising today
37
.
18 . INFOGRAPHICS :
New study from IDC and Liferay analyses customer experience trends in the insurance industry
41 .
20 . EDITOR ’ S QUESTION :
How have customers ’ expectations changed within the last 18 months and how have you addressed this ?
25 .
14 . 63 .
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