Not only do they enable access to a team of dedicated security experts and the very latest technologies , but they also deliver benefits such as cost savings , compliance and risk mitigation , scalability and access to innovative technologies .
These specialist support teams address all organisational security needs , with dedicated teams , stateof-the-art technology , facilities and processes that monitor and manage the simplest to the most complex of security incidents .
Many will provide organisations with help in developing a continuous improvement process to protect their business as the threat landscape continues to evolve . They also factor in business impact analysis and use prioritisation methodology to identify and focus on resolving those that matter most to the organisation . u
These specialist support teams address all organisational security needs .
As the CIO at 11:11 Systems , Jon Pratt ensures the continuous improvement of service quality , productivity and customer satisfaction .
Additionally , he leads the technical operations teams , including customer support , implementation , managed and professional services , technical account management , customer success , infrastructure and data centre operations .
Previously , he served as the company ’ s Senior Vice President of Customer Operations . Pratt joined iland in 2020 ( prior to 11:11 ’ s acquisition of iland in January 2022 ) and brings a wealth of technical management experience including time spent in multiple leadership roles in infrastructure and security at organisations including TNT Crane and Rigging , US Legal Support and Healthhelp .
Earlier in his career , Pratt held numerous engineering roles at multiple managed service providers . Pratt is a graduate of Arizona State University . www . intelligentciso . com