COVER STORY nd-user
WHY EDUCATING AND EMPOWERING YOUR END-USER IS KEY TO ACHIEVING ROBUST CYBERSECURITY
Benjamin Corll , VP of Cybersecurity at Coats , discusses the organisation ’ s work with Zscaler which offered improved visibility and secured its Industry 5.0 transformation . He also explains why it ’ s important to empower your people , because they ‘ are not your weakest link , but your best sensors ’. oats , the world ’ s
C leading industrial thread manufacturer , has adopted the Zscaler Zero Trust Exchange cloud platform to secure its Industry 5.0 transformation .
With its deployment , UK-headquartered Coats will implement Zscaler for its SSE framework which will provide 17,000 employees secure access to IT and OT systems , including its manufacturing locations and R & D facilities across six continents .
Coats is implementing multiple fully integrated Zero Trust Exchange user protection and digital experience monitoring services . This includes Zscaler Internet Access , for supplying employees and contractors with streamlined , secure connectivity to the Internet and SaaS applications such as Microsoft 365 . Coats is also adopting Zscaler Private Access for highperformance , virtual private network-free secure access to private applications residing in its data centres and hosted in public clouds , along with Zscaler Digital Experience , for proactively detecting access issues before they affect remote or in-office users , applications or workloads and for rapidly troubleshooting complaints .
We caught up with Benjamin Corll , VP of Cybersecurity at Coats , to find out more about the organisation ’ s work with Zscaler and the benefits gained .
Tell us about your role as VP of Cybersecurity at the world ’ s largest industrial thread manufacturer and what this entails ?
I have the privilege of leading the organisation ’ s cybersecurity – I own all aspects from operations to governance to incident response and even defining the policies and standards . It ’ s been a challenging role , stepping into a company that has centuries of experience and is also highly diverse with over 100 sites operating in dozens of countries .
Speaking of challenges , what were you looking to overcome ahead of your work with Zscaler ?
Visibility – knowing what ’ s on our network and what ’ s leaving our network . Once we had that improved visibility , the second element was protection – being able to
Benjamin Corll , VP of Cybersecurity at Coats put rules or policies in place . The other thing we wanted along with that protection was flexibility . Previously , we had rules in place and we had a solution that was all or nothing . For example , if an employee would go out to a cloud-based storage site , like Dropbox or Box , we could either allow access or deny access . But when we looked at Zscaler , we were able to say , ‘ you ’ re allowed to download from the sites but you cannot upload to it ’. So a user can still get there . We ’ re still serving our user community and users can still go and get sales materials or things from others without us worrying about loss of sensitive information from something being uploaded to a site . That flexibility was very important to us .
What ’ s your strategy for ensuring robust cybersecurity and how www . intelligentciso . com
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