Intelligent CISO Issue 05 | Page 73

The evolution hasn’t stopped. The digital revolution continues to rapidly change the way we work. We need to adapt our thinking, our services and how we do business. Still, the business world can’t change overnight. There are now thousands of elements in the IT environment that organisations must bring together to provide a simple, seamless and secure customer journey. Meanwhile, cybercriminals are keeping pace with this complex and rapidly changing environment – so keeping user access simple and secure will www.intelligentciso.com | Issue 05 If user experience isn’t as slick and secure as it can be, it can result in loss of employee productivity and loss of customers. be of paramount importance for the foreseeable future. Drifting skies CIOs are looking to manage user identity and access while balancing the convenience of secure, single sign on for all apps and data – whether hosted online or on premises. Meanwhile, they must also protect users’ data and credentials. This combination is complex to manage, so IT departments are finding it more difficult to manage ID and access alone. 73