Intelligent CISO Issue 40 | Page 46

While we still have some way to go to improve our cybersecurity posture , with KnowBe4 we are taking the right steps to get there . I ’ m a big KnowBe4 fan .
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Overall , Borracha believes that Depop ’ s return on investment with KnowBe4 is critical to circumventing external threats . In only eight months , Borracha has seen a 20 % decrease in the number of people falling for a phishing scam .
Following a baseline campaign in December , Depop ’ s Phish-To-Click ratio was at 29 %, this then dropped to 17 % in January , then 9.8 % in February . With every week of training , Pedro is seeing a clear reduction in the risk .
A word of advice
“ I would definitely recommend KnowBe4 . However , one thing I would suggest companies do before committing is to do a demo .
“ Make sure that you understand all the technical requirements and speak with your IT department to ensure that your systems are compatible . While it ’ s certainly not a deal-breaker , failing to check could result in some delays during the implementation process ,” said Borracha .
What ’ s next ?
In terms of future plans , Borracha and his team expect to implement USB security tests when employees eventually return to the office .
This will see USB sticks randomly placed around the office and the team will monitor if any files are opened by staff .
They also hope to assign corporate mobile phones to all employees to have full control over the security of these and the confidential data held on them .
Once this is in place , Borracha and his team intend to issue simulated vishing – voice phishing , a common tactic for social engineering – training too .
“ While we still have some way to go to improve our cybersecurity posture , with KnowBe4 we are taking the right steps to get there . I ’ m a big KnowBe4 fan ,” Borracha concluded . u

While we still have some way to go to improve our cybersecurity posture , with KnowBe4 we are taking the right steps to get there . I ’ m a big KnowBe4 fan .

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