Intelligent CISO Issue 36 | Page 64

As a rule , CISOs and other security managers should be conscious of the stresses placed on their teams and be approachable enough to help when times might be tough .
BUSINESS SURVEILLANCE
In practical terms , when leading teams through cybersecurity incidents or other uncertain times , management should be the first person the team looks to call . As a rule , CISOs and other security managers should be conscious of the stresses placed on their teams and be approachable enough to help when times might be tough . Many people will reciprocate a caring team culture with their loyalty , and the most modern organisations do whatever they can to deliver effective leadership .
2 . Embrace creativity and passion projects
While moments of downtime may be brief for security teams , it is important to plan projects that help reinvigorate their passion for the work or give the opportunity to develop new skills and experience . Don ’ t treat your cybersecurity team as a ‘ transactional ’

As a rule , CISOs and other security managers should be conscious of the stresses placed on their teams and be approachable enough to help when times might be tough .

one . Involve them in project strategy , gain their feedback on what the business needs and listen to their ideas . This will undoubtedly promote innovation and can transform the individual contributor to an investor in the business vision .
These are some of a wide variety of factors that will influence the loyalty of security staff who know they are in demand and who have become used to moving roles themselves or have seen colleagues leave to take up new opportunities . But by creating a strong , supportive working culture that is focused on the pressures faced by people working in the security industry , while also providing opportunities for growth , employers can minimise staff turnover and more effectively meet their important responsibilities .
Gamification and skills enhancement is one of the key elements in keeping your cybersecurity teams emphatically involved in delivering on business outcomes in a passionate manner . SOC teams will always seek the opportunity to grow their
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