BUSINESS SURVEILLANCE
visualisation and investigations , allowing both technical staff and non-technical executives to easily understand the tools and its findings .
How has Darktrace met your objectives ?
One of our key objectives was to deploy a solution that is capable of spotting zero-day vulnerabilities or novel threats that could have slipped past our previous defences .
When we deployed Darktrace into our organisation ’ s IT infrastructure , it began to learn the normal ‘ pattern of life ’ for our businesses and identify subtle deviations indicative of emerging threats . The AI showed us where our vulnerabilities were – these were unidentifiable by our human security experts .
We found the technology to be so powerful that we are also a Darktrace partner – sharing our experience and expertise in implementing this cyber AI with our enterprise customers .
Did you have a solution in place prior to implementing Darktrace that was replaced ?
Fundamental cyberhygiene , like UTM firewalls , secure web gateway and endpoint protection , are still important .
Darktrace ’ s AI is there to catch sophisticated and novel threats that other tools miss – integrating seamlessly with all of them and bringing the visibility required into our vast infrastructure and dynamic environment .
If so , what are the advantages of Darktrace compared to your old solution ?
Static security – tools that differentiate ‘ good ’ and ‘ bad ’ based on pre-existing rules are simply not keeping up with the pace of cybercriminals today .
The beauty of AI is its ability to handle uncertainty and change – it learns what is normal , and then relearns it , and relearns it again . It is constantly reevaluating its assumptions .
That means it can keep up with our fast-changing environment . It can make decisions in seconds between what is strange but benign , and strange but threatening .
The importance of AI was only intensified by the advent of remote working . Darktrace was the only tool that adapted with us , fully protecting our dynamic workforce . The physical perimeter around our organisation dissolved , but with AI we were not constrained by partial visibility , and our Security Operations Centre continued to receive immediate , real-time warnings of truly anomalous activities .
What threats is HKBN vulnerable to that Darktrace is able to defend against ?
Cybersecurity is a never-ending challenge and no organisation is 100 % secure .
It is well known that the stakes are high for the telecommunications industry . If attackers were left undetected , they could slow down our IT networks or bring them down entirely .
Attacks today are fast-moving and require machine speed responses . With Darktrace AI we can proactively and comprehensively manage risk across our entire enterprise . I am confident if a threat were to emerge , cyber AI will automatically detect it .
What could be the consequences of such threats for HKBN and its customers ?
Service continuity and customer data are of critical importance to us , as well as the business of our customers . That ’ s why we take cybersecurity as our topmost priority .
How do your customers benefit from the solution ?
Cyberattacks today could cause widespread disruption – we see this in the news all too often .
Having AI technologies to detect abnormality can help protect our organisation and digital infrastructure , allowing us to provide a reliable service for our customers round the clock . Darktrace ’ s advanced technologies help us ensure data security and uninterrupted connectivity service to all our customers – one-third of all households and one-half of all businesses in Hong Kong . u www . intelligentciso . com
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