XDS launches web-based facial
recognition customer onboarding solution
pert Decision Systems (XDS),
X
the largest locally owned credit
information bureau in South
Africa, has launched a new automated
facial biometric solution. This webbased
solution will enable its clients to
remotely and securely verify the identity
of an individual in real-time, which is
likely to reduce associated risks of
third-party fraud.
Vic Esterhuizen, Executive: Biometrics
for XDS, said: “The novel global
Coronavirus (COVID-19) pandemic is
presenting unprecedented changes even
in these modern times. Not least of all,
is the massive online migration, spurred
by the lockdowns simultaneously being
instituted in regions across the globe. As
a result, we recognise that this is likely
to lead to the biggest digital disruption
markets have seen since the proliferation
of Internet connectivity.”
As governments, businesses, retailers
and consumers alike are all coming
to terms with the immediate change
in context to the ‘new normal’, this
understandably is driving significant
growth in accessing products, services
and entertainment through online and
digital channels.
Face View and Face Match for in-store
identity verification applications. DOVS
is interoperable with existing systems
and can easily scale to address the next
level of remotely verifying the identity of
an individual – regardless of the state of
people mobility in the country.
Esterhuizen explained: “DOVS has been
created to allow the user experience to
be as simple and pleasant as possible.
The solution allows a business to
safely and securely verify the identity
of a customer online, in real-time, by
accessing the customers where they
are through using the customer’s mobile
device, such as a smartphone and our
online facial recognition platform. This
means there’s no delay for customers
– and no lengthy wait for the business
before being able to approve an account
and/or a sale to a customer.”
Additionally, XDS has built in risk
mitigation where its online platform also
provides safe access to the systems
of the relevant authorities through
a secure link, as well as integrated
advanced facial recognition software
that uses 3D face mapping and realtime
liveness testing, for a spoof-proof
identity verification.
Despite the changing context today,
eliminating financial crime and fraud
remains of paramount importance to
any business. However, added to this is
the complexities faced by businesses
in this digital age, with increased online
presence and financial activity through
a wide variety of payment channels –
which we know has inadvertently also
increased the number of avenues for
criminal activity, and potential threats to
businesses and consumers.
“However, being able to verify the
authenticity of a customer’s identity
minimises the risk of doing business with
customers – as you are able to quickly
verify that they are who they claim to
be – and thereby reduce the risk of
fraudulent activities within the business,”
said Esterhuizen. u
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“In response to this, we have expanded
our online Automated Biometric
Solutions offering to ensure we support
the continuity of our clients’ businesses
and sales cycles, as proficiently as
possible, now and for a post COVID-19
world,” added Esterhuizen.
The new Digital On-boarding Verification
Solution (DOVS) is an extension of the
XDS web-browser based Biometric Facial
Modules offering that currently includes
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