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OPTIMIZING DEVOPS
INITIATIVES: THE VIEW
FROM BOTH SIDES OF
THE DEVOPS DIVIDE
PRESENTED BY
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great deal has been
A
written and debated about
the trend towards DevOps
and agile methodologies,
with reflections on not just development,
but how IT is changing. Much of
the industry opinions have taken on
something of a mythological character,
extolling development and evolving new
roles like site reliability engineers (SREs)
as the future, while relegating operations
and IT service management (ITSM) as
reactive expressions of the past.
This research examined the broader
development and operations
transformation in a more balanced manner,
unearthing trends that reflect clear values
and requirements on both sides of the
equation. The data here suggests that
while development has an increasingly
important role to play, that role can only
be effectively enabled and advanced by a
more proactive and strategic approach to
operations and ITSM.
Along these lines, the strategic values of
investments in automation; IT analytics
such as AIOps, application performance
and end-user experience management;
and broader terms of engagement
between development and IT all promote
far more successful outcomes than
enclaves of isolation and fragmented
silos. The need for more versatile but
inclusive ways of sharing information
via consistent, dynamic and proactive/
prescriptive insights, along with
complementary levels of more advanced
automation, couldn’t be more relevant to
effective IT transformation in supporting
full application lifecycle benefits and a
more enlightened approach to DevOps
going forward. u
16 Issue 24 | www.intelligentciso.com