Intelligent CISO Issue 12 | Page 53

CASE STUDY It was not a cherry-picking exercise, it was a full alignment to make sure we were setting up the right grounds for the new company being built. completely different environment than a retail business or a health insurance business or a bank. What were the main security concerns during the merger? Before the merger was executed in July 2015, we were not authorised to talk freely between companies; there were strict rules around communication. We – Lafarge and Holcim – were both competitors in a sector that is strictly controlled. However, we were trying to understand each other’s strengths to plan for the future, but with very little information. The merge was announced in 2014 and executed in July 2015, thus both companies were in this situation for several months. Another challenge we found was the types of tools and the organisation of tools and policies. The IT aspect of the merge was also a challenge as merging two companies takes years. What were the key areas of your network that you needed to secure post-merge and why? Cybersecurity is better understood in such sectors and therefore easier to sell internally. We are in an industrial mindset and the construction industry isn’t a sector to sell security offerings internally within the organisation. We face the same challenges as more exposed companies, so our priorities are the same. We need to work and focus on the same areas, so this is one of the challenges that we find specifically in the construction material sector. Another challenge is focused on the industrial side and whether there are companies that don’t have industrial IT security, also known as Operational Technology (OT). This is a challenge for us because cement plans have a www.intelligentciso.com | Issue 12 Our main focus is on people, processes and technology so our priority was our end-users and ensuring all of our employees (80,000 globally) were trained in cybersecurity awareness. In terms of tools, we needed to understand the kind of setup that each company had, so that’s one area we needed to tackle. Additionally; productivity management and last; the processes. Two different companies have two different processes in place and we needed to align them. So, we were looking at the whole IT security portfolio and understanding what needed to be in place in terms of the people, processes and technology from an IT security standpoint of both companies and decided what was the best approach moving forward. It was not a cherry-picking exercise, it was a full alignment to make sure we were setting up the right grounds for the new company being built. What key qualities were you in search of in a vendor? We look for vendors that are capable of demonstrating the following capacity with real use cases – so the ones that are able to execute, perform and have good capabilities. It is therefore key that the integration capabilities of a vendor comply with other enterprise tools. Also important is the time it takes to implement – this is an important aspect whenever we look into a provider. It is very difficult to sell business cases in two/three-year transformation projects as it is too long-winded, so it is very important to be fast and agile. We also consider cost to ensure we really optimise our investments and make certain there is a good level of ROI. Can you give our readers an insight into the types of security issues keeping CISOs up at night? I believe that incidents like WannaCry are the main reason CISOs would dread being woken up during the night. Nowadays, if a company experiences an IT service disruption, the minute you are offline you are losing business, so we need to be very prepared. People can plan ahead but nobody can predict all of the different circumstances that might take place. How has LafargeHolcim benefited from using Tenable’s products? We have great visibility, accurate results and we have a tool which is integrated within our internal processes. So, there was a very slight change of management style required from our site since we implemented Tenable’s solution. How have these benefits enabled progression and improved security? We are now able to prioritise our resources more efficiently and share our experience across organisations because being such a wide organisation in more than 80 countries, other organisations are able to see what is working well and what isn’t. Bringing those people together in a discussion means that we can understand our successes and others can catch up and allow for improved performance. u 53