Intelligent CIO North America Issue 09 | Page 16

NEWS

Genetec announces new version of Security Center

new options to facilitate their migration to the cloud as well as support flexible hybrid cloud architectures .
Taking a step further towards unified , enterprise Video-Surveillance-as-a-Service ( VSaaS ), the new version of Security Center Omnicast – the video management system of Security Center – enables the seamless use of tiered cloud and on-premises storage to manage short and long-term video archives according to customer needs .

Genetec , a leading technology provider of unified security , public safety , operations and business intelligence solutions , has announced a new version ( v 5.10 ) of its flagship unified security platform , Security Center .

Among new enhancements , this major new release allows more system components to run in the cloud , reducing the gap between cloud and on-premises security systems . It also makes it easier to connect external systems and tap external data for use in dashboards , maps and investigations without relying on complex , specialized integrations .
The new version of Security Center brings enterprise video surveillance customers
“ Last year accelerated the Digital Transformation of organizations big and small , inside and outside of the security industry ,” said Francis Lachance , Director of Video and Appliances Product Group at Genetec .
“ Omnicast cloud storage is not just terabytes in the cloud , it ’ s a complete collection of media services that deliver the flexibility and sophistication enterprise customers need to successfully move to a hybrid cloud video surveillance architecture .”

Study reveals that customers feel underwhelmed despite seismic digital switch

new study from VMWare has revealed

A that only 29 % of consumers around the world believe the companies they interact with now deliver an improved digital experience compared to before the pandemic .

The findings from the study of more than 9,000 consumers , across Japan , Italy , Spain , United States , France , Germany , UK and Singapore , reveal while there has been a seismic digital switch , businesses have not captured the attention of customers , who are feeling largely underwhelmed .
Key industries have fallen short on delivering cutting-edge digital experiences , according to the research . Those experiences might range , for example , from retailers moving to enable card payments , to tracking deliveries online from factory to home , or engaging with a new application that provides an even greater level of customisation throughout the ordering process . This is despite 64 % of survey respondents identifying themselves as ‘ digitally curious ’ or ‘ digital explorers ’ signalling a receptive and readily available digital audience .
Matthew O ’ Neil , Industry Managing Director , Advanced Technology Group , VMware said : “ There is no question that the development of new digital experiences has been integral to many businesses ’ very survival over the past 12 months .
However , while many companies successfully made the digital switch , our consumer insight shows that many have not delighted their customers with these new online experiences .”
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