Intelligent CIO North America Issue 07 | Page 71

INTELLIGENT BRANDS // Software for Business

SAS boosts performance of Durham Police Department with analytics insights

SAS boosts Durham Police Department in North Carolina with performance insights , increasing trust and transparency and identifying traits of exemplary officers .

Durham Police Department ( DPD ) will

use law enforcement technology from SAS to support transparency and improve policing outcomes , public safety and community relations .
SAS for Officer Readiness will help DPD gain public trust and create a more highperforming police department .
“ We are focused on increasing trust and transparency but also on identifying the traits and experiences that create exemplary officers and leaders ,” said DPD Police Chief CJ Davis .
Conducted through the SAS Data for Good program , the project will combine arrest , dispatch , complaint , training and other types of data and present insights via dashboards .
SAS for Officer Readiness captures the training , actions , citizen feedback , commendations and other performance and behavioral indicators that demonstrate excellent job performance .
It also reveals patterns of negative behavior and potential bias , providing department leaders the opportunity to proactively intervene to prevent adverse incidents .
“ By integrating and analyzing our data in new ways , we will gain a deeper understanding of how our department and our community can grow and thrive together ,” said Davis .
Modern policing goes way beyond arrests and citations
Officers often find themselves at the intersection of public health and public safety , dealing with homelessness , people in mental health problems or those suffering from addiction . Police are expected to serve as social workers , crisis counselors , truancy officers or EMTs .
Officers need to be able to assist vulnerable people and de-escalate a variety of situations . SAS uses a holistic approach that incorporates results from training and incident disposition , then feeds this data into models to show a complete view of officer readiness , wellness and risk . Police interaction trends – along with relevant data , decisions and action – are easy to share publicly .
“ The changing nature of policing , combined with increased demands for transparency , call for a more sophisticated form of law enforcement technology ,” said Major Juan Colon , National Director for Opioids and Illegal Drugs Solutions at SAS and formerly of the New Jersey State Police . “ Durham Police Department is establishing itself as a leader in strengthening public trust while giving officers and supervisors what they need to grow professionally to better serve citizens .”
In addition to officer readiness , SAS offerings for public safety and criminal justice enable smarter investigations and increase officer safety and situational awareness . SAS helps investigators gather and manage intelligence , conduct complex investigations and improve processes and workflows .
SAS also recently collaborated on a Data for Good research project with DPD , North Carolina Central University and the John Jay College of Criminal Justice to explore misdemeanor offenders ’ paths through the criminal justice system to reduce and better understand the causes of recidivism .
SAS is part of the Data for Good movement , which encourages using data in meaningful ways to solve humanitarian issues around poverty , health , human rights , education and the environment . From preventing life-threatening illnesses to protecting endangered species to rebuilding after natural disasters , organizations across the globe are harnessing data to make a difference . p
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