Intelligent CIO North America Issue 04 | Page 37

IN LIGHT OF THE RECENT SHIFT TOWARDS REMOTE WORK , INTRANET TOOLS ARE BECOMING KEY DRIVERS FOR COMMUNICATION , CULTURE , AND COLLABORATION .
TALKING business

‘‘

Does the term ‘ intranet ’ conjure up nightmares of cluttered file sharing or a never-ending page of links that make it impossible to find what you need ? According to Forrester , this poor user experience and lack of employee-centric functionality found in most intranets has led many employees to rank it as their least loved workplace tool .

However , intranets are still very critical to employee success and therefore vital to the business . But in order to benefit both the workforce and business , these intranets need to be transformed into modern intranets .
Intranets : Workplace hero or employee nightmare ?
Intranets first came on the scene as a way for companies to host information for their employees privately . To fulfil this need , traditional intranets provided basic web content management functionality . However , as technology evolved , they quickly became , as Gartner puts it : “ static websites in a dynamic world .”
This raises the question : Why bother with intranets at all ? Let ’ s check the stats . A modern intranet can :
• Raise the productivity of workers by 20 to 25 % by encouraging communication and collaboration .
• Increase sales by 20 % by connecting and engaging employees .
• Save enterprise-sized companies an average of $ 62.4 million per year that they could have otherwise lost due to poor communications . ( Smaller companies lose an average of $ 420,000 per year .)
In short , a modern intranet is a powerful tool that , when used correctly , can exponentially improve employee experience ( EX ).
Today ’ s employees demand timely delivery of relevant content via their preferred consumption channels – web , mobile , or expressed in the context of other essential enterprise applications . Forrester ’ s Employee Experience Index reveals a correlation between technology satisfaction and employee engagement : employees who are the most engaged in their workplace are also highly satisfied
Emily Liu , Content Creator at Liferay

IN LIGHT OF THE RECENT SHIFT TOWARDS REMOTE WORK , INTRANET TOOLS ARE BECOMING KEY DRIVERS FOR COMMUNICATION , CULTURE , AND COLLABORATION .

with their collaboration tools and their ability to access the information they need to do their jobs .
Especially in light of the recent shift towards remote work , intranet tools are becoming key drivers for communication , culture , and collaboration for teams that might not be meeting face-to-face anymore .
Modernize intranet solutions to be a tool that employees actually want to use . www . intelligentcio . com INTELLIGENTCIO
37