Intelligent CIO North America Issue 33 - Page 8


Nevada State Parks goes digital with cloud-based reservation software from Tyler Technologies

With outdoor recreation on the rise , our new online reservation software will make it easier than ever to discover the beauty of Nevada ,” said Bob Mergell , Nevada State Parks Administrator .
“ Nevada ’ s goal in working with Tyler Technologies is to manage park operations and protect natural resources more efficiently through technology , and we expect our visitors and staff will appreciate the convenience of a digital experience .”

Nevada State Parks is modernizing its first-come , first-served policy with a new cloud-based reservation software from Tyler , powered by AWS .

The new reservation software will allow visitors to buy day-use passes , book campsites and cabins and make special event reservations online . Once implemented , visitors can plan and schedule their Nevada State Park adventures in advance , knowing that their accommodations will be reserved for their visit .
“ Last year , nearly four million visitors explored Nevada ’ s 27 beautiful state parks .
Park officials will lose the hassle of manual paper processes and gain access to data and insights that allow them to do what they do best – educate visitors and protect and preserve the natural environment .
“ Our technology is proven to help our state park clients increase camping reservations and efficiently process payments ,” said Sascha Ohler , Senior Vice President , Outdoor Recreation at Tyler .

CIO insights dashboard offers single view of tech issues

Lakeside Software has launched a new feature within its Executive

Insights dashboard that calculates the monetary impact of an organization ’ s IT health .
Building on the current dashboard , CIOs now have a single view into how much downtime , latency and technology issues affect the bottom line .
This latest product feature introduces intelligent calculations , sensing employee behaviors and only monitoring active employee time , ensuring that the productivity cost calculations are precise and actionable . Additionally , IT teams can now see cost impacts segmented by various groupings , such as remote workers , departments or device types .
This eliminates the need for CIOs to make business decisions based on assumptions and piecemeal data and enables more strategic planning .
Marc Moesse , SVP of Product , Lakeside Software , said : “ Companies will have insight into the financial impact hardware , software and network challenges have on their specific organization and teams . These intelligent calculations deliver a true ROI calculator that articulates the cost of employee downtime caused by tech and identifies the silent sufferers who are plagued by tech and network issues .”
This new tool is built within Lakeside ’ s digital employee experience ( DEX ) platform , which helps IT teams optimize available resources as they are pressured to control costs and do more with less .
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