Intelligent CIO North America Issue 28 | Page 82

FINAL WORD

How MSSPs can provide security expertise

US-based Jonathan Nguyen-Duy , Vice President , Global Field CISO at Fortinet , outlines how MSSPs can provide access to security expertise and the latest technology .

Complicated IT environments and expanding network edges create new cybersecurity risks . In response to the evolving threat landscape , more companies have turned to managed security service providers ( MSSPs ) that can provide access to hard-to-find security expertise and the latest technology . To position themselves competitively in a crowded market , MSSPs must offer the right combination of services , around-the-clock protection as well as cost-effective solutions that deliver better risk management and compliance . It ’ s a two-fold challenge that requires speed and scale in detection and response for more competitive value propositions .

Managed Security Service Provider ( MSSP ) success checklist
Creating a successful service offering means understanding customers ’ security and business objectives . To help customers achieve these goals , an MSSP must establish a robust set of offerings that offer access to the latest technologies and security expertise at a price point that makes sense .
Actionable alerts
Most customers begin their evaluation process by reviewing an MSSP ’ s solutions . Information overload and alert fatigue are common problems facing security teams , so the ability to address security monitoring is a key requirement . Without high-fidelity alerts that correlate events effectively , security teams find themselves spending too much time investigating false alerts .
To help address these problems , MSSPs must provide customers with aggregated alerts enriched with context that reduce false positives while also helping to define ,
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