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It becomes apparent that easy , productive digitization and modernization of systems is an inherently difficult task and one that can cause significant business disruption .
Despite all this , the world keeps turning and companies continue to evolve in tune with it . Organizations are most definitely rising to the challenge and finding new , better ways of staying ‘ in the game ’ – despite distributed workforces , fires , floods , plagues and pestilence .
A big part of rising to that challenge lies in digitization , with the need to modernize and update critical services remaining central to Business Continuity and even survival , pandemic and widespread upheaval or not .
Because of this , digitization is not something to be taken lightly ; instead , it is a serious undertaking which must be meticulously planned . As such , there is a definite gap between expectation and delivery – in other words , the creation and finalization of those plans and the actual outcome .
One issue is the disruption that will inevitably occur when systems are taken offline , new applications introduced and new business processes come online .
There is a significant attrition rate between an organization looking for a service and having that service working smoothly and adding value to the business . Many will cancel or alter their plans along the way , for a variety of reasons .
The ease with which a platform , application or general business solution can be planned , rolled out , taught to users and made fully operational makes a big difference to the overall success of a digital upgrade . As such , a content services platform can be of great value before , during and after such an operational upgrade .
In the context of a modernization plan or Digital Transformation program , a content services platform can help people buy time – effectively mitigating much of the pain that stands between looking for a new service and the organization having that service fully operational and ready to roll out to the company .
Content services can help by providing a holistic approach to modernization , with a 360-degree view of information across all services . Federated change
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