EDITOR ’ S NOTE
Welcome to the latest edition of Intelligent
CIO magazine for the North America region . This month ’ s cover features Frank Farro , Vice President of Technology at Virgin Voyages .
He explains how the company is deploying an end-toend Aruba ESP ( Edge Services Platform ) network to deliver world-class , premium experiences aboard all four of its inaugural fleet of ‘ lady ships .’
“ As the core of our shipwide network , Aruba solutions are absolutely essential to every aspect of the experience ,” says Farro . “ By providing seamless Internet access , in-cabin movies and live tv , and real time alerts and reminders , thousands of sailors benefit every day from the stability and performance of Aruba .
“ From the time a sailor books their trip or uses mobile ticketing , all on-board experiences up through departure at the end of their journey , is enhanced by technology .” You can find out more details about the project by turning to p56 .
Elsewhere , we take a look at how GolfNow was struggling with managing its administration of customer bookings until it partnered with Skuid . Michael Barnes , Director of Salesforce . com Administration at Golf Channel , discusses the challenges GolfNow faced and how Skuid provided practical solutions . done in Skuid . I can ’ t even tell you how much money we save not having to hire developers at the rate developers charge and not having to hire additional staff to manage all these different processes .” There ’ s much more to discover about this story on p61 .
In this month ’ s Talking Business , New Hampshirebased Ian Pitt , CIO at Progress , tells us CIOs have to keep an eye on how the future of work is changing and make sure their organizations are adapting across the board .
“ The future of work is really about finding the right balance between technology , culture and collaboration and how we bring them together to help an organization grow and stay ahead of the challenging curves that are thrown at us ,” says Pitt . For more on his views turn to p36 .
Don ’ t forget you can read daily news updates at https :// www . intelligentcio . com / north-america /.
I ’ d like to wish you a good month ahead and please enjoy the read !
“ This has been a game changer ,” said Barnes . “ I have people coming to me wanting something new and it ’ s
Mark Bowen Editor
www . intelligentcio . com INTELLIGENTCIO NORTH AMERICA 7