Intelligent CIO North America Issue 28 | Page 63

CASE STUDY

I CAN ’ T EVEN TELL YOU HOW MUCH MONEY WE SAVE NOT HAVING TO

HIRE DEVELOPERS .

GolfNow also rolled out new account views , account page layouts and a custom series of objects around an incentive plan for the sales team .
“ Skuid opens doors ; it adds a new set of tools that I just didn ’ t have previously ,” Barnes said .
Results
With just two Salesforce administrators and over 1,800 people in its org , GolfNow sees major time-saving benefits from using Skuid to expedite development and deliver features not previously available .
“ This has been a game changer ,” said Barnes . “ I have people coming to me wanting something new and it ’ s done in Skuid .”
Solution
GolfNow used Skuid to enhance business processes and transform the way they manage , view and enter data , bringing all the information into a much more streamlined UI for every team .
It simplified its operational processes for its support and sales teams alike , creating a seamless experience that means less time tediously entering data and more time on jobs that matter .
“ We have three and a half million golfers who now have a frictionless booking experience on the GolfNow platform and book at over 6,600 courses worldwide ,” said Barnes .
With just two Salesforce admins , GolfNow uses Skuid to design and deploy multi-functional list views and detail page layouts for its org of over 1,800 users .
By building a single dashboard for the organization , instead of creating multiple dashboards for each specific need , GolfNow also saved time and headcount , as managing multiple dashboards would have required additional staff .
“ I can ’ t even tell you how much money we save not having to hire developers at the rate developers charge and not having to hire additional staff to manage all these different processes ,” Barnes said .
Even for complex pages with multiple features and models that need to be developed , Barnes can now build these within a week . He ’ s able to sit side-by- side with users and build out basic proofs of concept to meet its needs . His intern built a basic page within a day .
Because the apps are so quick to create , Barnes can build user loyalty and evolve the apps on a continuous basis as end-users understand what ’ s possible with Skuid . p
The dashboard meets the needs of everyone in the organization . Each user can filter the dashboard to see data relevant to their role . Leaders can use it to gain insights into the organization as a whole , without having to constantly run and update reports .
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