Intelligent CIO North America Issue 28 | Page 53

FEATURE : ARTIFICIAL INTELLIGENCE

Enhancing workplace insight with Erudit ’ s AI

Alejandro Martínez Agenjo , Co-founder and CEO of Erudit , explains how Artificial Intelligence can create actionable insights that improve the workplace culture and enhance employee experiences .

The main benefit of Artificial Intelligence is in automating tedious tasks , allowing us to focus on what matters . In the case of HR , that ’ s improving the employee experience , work culture and preventing turnover . But can AI help us better understand human sentiment , drivers and behaviors ? How about saving HR teams from the headache of designing , conducting and analyzing surveys ? Or is that too much to ask ? According to Alejandro Martínez Agenjo , Co-founder and CEO of Erudit , going survey-free is finally within reach .

How AI is used to support HR
The future of HR technology is already here ; and it ’ s being fuelled by Artificial Intelligence and Machine Learning technology . AI technology in the HR field is normally used to automate and streamline tasks , such as hiring , onboarding and employee identification . AI is also used to analyze employee performance . HR analytics helps HR and business leaders make better decisions based on data and facts , instead of relying on intuition alone .
“ Surveys are outdated methods and can no longer be considered proficient ways of collecting data . We believe our approach is more efficient , more effective , more inclusive and less biased ,” said Agenjo .
When it comes to sentiment analysis , AI is being used to automate the survey process , aggregate results and helps with the analysis . For example , AI can identify key factors that impact employee engagement and
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