Intelligent CIO North America Issue 27 - Page 74

INDUSTRY WATCH
About
Company :
Founded in 2007 , SmartBank is a full-service commercial bank providing banking , investment , insurance and mortgage financial services , with 40 branches spanning Tennessee , Alabama and Florida . Recruiting the best people , delivering exceptional client service , strategic branching and a disciplined approach to lending have contributed to SmartBank ’ s success .
Challenge :
Customers expect fast , easy access to their bank accounts anytime , anywhere . To help deliver always-on services to customers securely and cost-effectively , SmartBank decided to replace its costly third-party backup services with an in-house backup and recovery environment powered by Veeam – driving huge IT savings and ensuring excellent regulatory compliance .
Results :
• Supports always-on availability , helping SmartBank ensure customers can access their accounts 24 / 7
• 25 % reduction in total cost of ownership since moving backup and recovery activities in-house
• Supports regulatory compliance with granular backup reporting
“ The support from Veeam during the implementation was fantastic and they helped us to quickly overcome any challenges that we encountered ,” said Hereford .
“ Thanks to the close co-operation and expertise of Veeam and SHI , we went live with our new backup environment on time and within budget , while avoiding any disruption to our customer-facing services .”
The results
Supports always-on availability , helping SmartBank ensure customers can access their accounts 24 / 7 :
“ With Veeam we can rest assured that we can always keep our banking services running , and recover them quickly after a disaster event ,” said Hereford . “ Ultimately , this helps to boost customer satisfaction and trust in our bank .”
25 % reduction in total cost of ownership since moving backup and recovery activities in-house :
By dramatically reducing backup and recovery costs with Veeam , SmartBank can redirect investment towards developing innovative banking products and services .
Supports regulatory compliance with granular backup reporting :
“ Automation from the Veeam Availability Suite makes it so easy for us to validate the integrity of our backups and generate reports that prove we are following regulatory requirements to the letter ,” said Hereford . “ As a result , we can maintain an excellent relationship with the FDIC and reduce risk to our business .” p
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