Intelligent CIO North America Issue 27 - Page 49

COUNTRY FOCUS : CARIBBEAN s Blue Diamond enue

With all these technology-based hurdles , staying competitive became increasingly difficult for this quickly growing hotel group . It needed a change fast . It began looking for a technology partner that could provide them not only with a powerful platform but also a partnership that offered guidance along the way .
Pursuing a powerful partnership
There was one fundamental challenge that we had at the onset of our program , which was being able to support our pricing model .
As the team began the transition from its existing technology , it leveraged Sabre ’ s Solutions Engineering Team to identify pricing and rate management functionality that could reduce , or even eliminate , inefficiency .
Tamer Dalati , Vice President Revenue Management and Distribution , Sabre , said : “ We would update the rates on the intranet , or we would manually send them a rate sheet every time we changed our pricing .”
“ All of this created a very cumbersome way of managing the pricing where different platforms had different timing to update , creating rate disparity in the market for us .”
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