Intelligent CIO North America Issue 25 - Page 33

EDITOR ’ S QUESTION
DON BOXLEY , CEO AND CO-FOUNDER , DH2I

There are numerous reasons to appreciate your system administrator ( SysAdmin ). For instance , one of the most challenging aspects about working with technology is oftentimes not so much the technology itself , but rather the relationship between the technology and the people who use it .

It is our SysAdmins who are invariably responsible for making sure that employees can use technology in an efficient , productive and safe manner .
This could certainly be seen during the start of the pandemic , when people were first sent home virtually overnight to work . Many organizations were forced to depend upon their virtual private networks ( VPNs ) for network access and security and then learned the hard way that VPNs were not up to the task .
Savvy SysAdmins however recognized that VPNs simply were not designed or intended for the way we work today . They saw that external and internal bad actors could and were exploiting inherent vulnerabilities in VPNs .
Instead , forward-looking SysAdmins saw there was an answer to the VPN dilemma . It was and still is an innovative and highly reliable approach to networking connectivity – the Software Defined Perimeter ( SDP ).
This approach enables organizations to build a secure software-defined perimeter and use Zero Trust Network Access ( ZTNA ) tunnels to seamlessly connect all applications , servers , IoT devices and users behind any symmetric network address translation ( NAT ) to any full cone NAT : without having to reconfigure networks or set up complicated and problematic VPNs .
With SDP , SysAdmins can ensure safe , fast and easy network and data access . This is of course just one example of countless reasons to appreciate your system administrator .
Bottomline , our SysAdmins play a vital role in ensuring our workforce can leverage technology to help our organizations succeed at the agile and accelerated pace business now demands .
It is our SysAdmins who are invariably responsible for making sure that employees can use technology in an efficient , productive and safe manner .
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