Intelligent CIO North America Issue 24 - Page 59

CASE STUDY because that ’ s what the best technology companies do and that ’ s what our customers expect from us .
This all brings me back to the technologists . To fuel the smart , fast , high-performing and empowered teams that are necessary for us to continue to delight our customers , we must continue to develop and invest in our workforce so they have the tools , confidence and ability to do their work easily , effectively and efficiently .
And to have fun doing it . To meet this objective , Discover rolled out a one-of-a-kind interactive platform , known as the Discover Technology Academy ( DTA ) in mid- 2021 , that empowers employees to strengthen their craft , elevate their careers , build and engage with their communities , innovate better and have fun . There ’ s more to come on this unique platform , that has already delivered improved experiences for both our customers and our people . And so in this technology renaissance we find ourselves in , it ’ s important to routinely take a step back and really look at where we ’ re currently at , where we were and where we ’ re heading . There is no one-size-fits-all technology roadmap to follow . For me , it ’ s an unprecedented and exciting time to be a part of a leading digital bank . p
About Discover Financial Services
Discover Financial Services is a digital banking and payment services company with one of the most recognized brands in US financial services . Since its inception in 1986 , the company has become one of the largest card issuers in the US .
The company issues the Discover card , America ’ s cash rewards pioneer , and offers private student loans , personal loans , home loans , checking and savings accounts and certificates of deposit through its banking business .
It operates the Discover Global Network comprised of Discover Network , with millions of merchant and cash access locations ; PULSE , one of the nation ’ s leading ATM / debit networks ; and Diners Club International , a global payments network with acceptance around the world .
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