COUNTRY FOCUS : CARIBBEAN ates efficiently
improved digital experience for tasks related to managing their services , such as making timely payments online . However , about 90 % of JPS ’ s infrastructure was onpremises , which was expensive and neither robust nor elastic enough to support the planned initiatives .
Deploying the mobile app in the cloud was a game changer .
“ Our previous infrastructure setup did not offer the level of instantaneous scalability and elasticity that we needed ,” said Phillip Hamilton , IT Specialist , infrastructure , at JPS . “ Adaptability and time to market are critical to our projects .”
To modernize its infrastructure , JPS chose to migrate to AWS for its wide range of services .
“ AWS set the bar high as a cloud provider with its affordability and history of success ,” said Hamilton .
In early 2020 , JPS began designing its infrastructure on AWS to support the new web portal and mobile app . The company received valuable support from the AWS team , which was especially important in the initial stages when building internal support for the project was crucial .
“ The first challenge was migrating our huge archive of bills , and we had no trouble doing that using AWS services ,” said Hamilton .
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