Avaya earns award for best practices in government solutions
Its cloud communication and collaboration solutions and APIs can be combined to compose powerful customer and employee experiences .
Frost & Sullivan cited Avaya ’ s strong overall performance for communications , collaboration and customer experience ( CX ) solutions designed for the government vertical as factors in recognizing Avaya OneCloud .
According to the report , Avaya stands out among technology solution providers with its extensive portfolio of cloud and premisebased solutions , communications endpoints , infrastructure , and professional and managed services capabilities designed to best serve their customers .
Avaya , a global leader in solutions to enhance and simplify communications and collaboration , has announced it has earned the Frost & Sullivan 2022 Competitive Strategy Leadership Award in North American Government Communications , Collaboration and Customer Experience Solutions for its Avaya OneCloud portfolio .
Avaya OneCloud is an experience platform designed to enable businesses to deliver experiences that drive new ways of working securely and meet ever-changing customer and employee needs .
“ Avaya ’ s vision for government and other public sector organizations is based on the acknowledgement of the rising importance of the experience economy and the aspiration to enable a total experience – personalized , full-featured and effortless ,” said Elka Popova , Frost & Sullivan Vice President , Connected Work .
“ Avaya OneCloud communications portfolio is comprised of Avaya OneCloud CCaaS , Avaya OneCloud UCaaS , and Avaya OneCloud CPaaS solutions enabling integrated and composable user and agent experiences .”
DataBank announces expansion of its LAS1 Las Vegas Data Center
DataBank , a leading provider of enterprise-class colocation , connectivity and managed services , has announced the expansion of its Las Vegas Data Center facility , LAS1 . The project will meet growing demand in the region and support the company ’ s investment in expanding its footprint and capabilities .
The expansion will add 10,000 sq ft of data center space , bringing the total capacity of the site to nearly 30,000 sq ft . The construction project more than doubles the site ’ s IT capacity from 1.4 megawatts to 3MW of critical power .
“ This project is the result of increased demand from our current customer base for greater data center infrastructure in the area ,” said DataBank Vice President of Construction , Toni Qorri . “ Built out , this expansion will maximize our current footprint in the local market . We ’ re proud to play an integral role in Las Vegas ’ business and technology development .”
Strategically located minutes from McCarran International Airport , LAS1 is a carrier-neutral interconnection hub with access to more than five on-site carriers . The Tier III facility features security measures that include dual-factor biometric authentication , 24-hour surveillance and mantrap . LAS1 is SSAE18 SOC1 & SOC2 , SOC3 , HIPAA and PCI-DSS compliant .
DataBank ’ s managed security and compliance services , along with 100 uptime guarantee , provide an extra level of support and reliability for enterprises .
The company combines this platform with contract portability , managed security , compliance enablement and hands-on support to give customers absolute confidence in its IT infrastructure and the power to create a limitless digital future for their business .
8 INTELLIGENTCIO NORTH AMERICA www . intelligentcio . com