Intelligent CIO North America Issue 21 - Page 7

EDITOR ’ S NOTE

Welcome to the latest edition of Intelligent

CIO magazine for the North America region . This month ’ s cover features Mac Avancena , Chief Information Technology Officer for Kern County .
He tells us how Kern County , the third largest county in California , has modernized its data protection for Business Continuity with Veeam .
“ Our goal was to consolidate data protection into one unified environment to protect the integrity of our government , and we achieved that goal with Veeam ,” Avancena said .
“ It ’ s a good feeling knowing Veeam is our last line of defense in a disaster situation because it ’ s not a matter of whether a disaster will occur ; it ’ s a matter of when .” You can find out more details about the project by turning to p56 .
In this month ’ s Talking Business , Alejandro Martinez Agenjo , CEO and Co-founder , Erudit , offers his take on how employers can reduce burnout , increase engagement and improve employee retention .
He says employers must take steps to better understand and manage the well-being of their teams to avoid burnout , especially during the period known as the ‘ Great Resignation ’. For more on his opinions please turn to p36 .
Don ’ t forget you can read daily news updates at https :// www . intelligentcio . com / north-america /.
I ’ d like to wish you a good month ahead and please enjoy the read !
Elsewhere , we take a look at how Catchpoint is helping Cox Automotive optimize customer experience .
“ It ’ s my job to make sure our applications are up and running as our customers expect ,” said Charles Conley , Cox ’ s Manager of IT Operations Technology . “ And , in today ’ s online world , that means I need to know how the applications are performing from anywhere – not just from our corporate offices .” There ’ s much more to discover about this story on p61 .
Mark Bowen Editor
www . intelligentcio . com INTELLIGENTCIO NORTH AMERICA 7