Intelligent CIO North America Issue 21 - Page 10


Latest ServiceNow platform release to accelerate productivity

Chirantan ‘ CJ ’ Desai , Chief Operating Officer at ServiceNow
“ From the great resignation , to supply chain disruption , to the new world of hybrid work , seismic shifts in our global workforce and economy underscore that the technology strategy has become the business strategy ,” said Chirantan ‘ CJ ’ Desai , Chief Operating Officer at ServiceNow .
“ With our Now Platform San Diego release , we are empowering digital-first leaders to create smarter , faster , better ways of working , and unlock the true potential of hyperautomation across their organizations .”
Organizations are grappling to find more agile and employee-led ways of working to keep their people productive and engaged .

ServiceNow has announced its Now Platform San Diego release to accelerate productivity and Digital Transformation .

With an upgraded , more modern visual design and new Robotic Process Automation ( RPA ) capabilities placing an emphasis on hyperautomation , the latest version of the Now Platform is designed to help organizations address the most pressing business challenges .
The Now Platform San Diego release helps customers across all industries drive productivity , accelerate the value of hyperautomation , and create smarter experiences , all on one platform for digital business .
Dr . Lara Greden , Research Director for IDC ’ s Platform-as-a- Service ( PaaS ) practice , said : “ We anticipate that ServiceNow ’ s new solutions will help organizations deliver more productive , collaborative employee experiences , better value for customers and overall result in a faster return on their technology investments .”

Thales finds one in five businesses have paid or would pay a ransom for their data

Research from Thales has found that malware , ransomware and phishing continue to plague global organizations .

In fact , one in five ( 21 %) have experienced a ransomware attack in the last year ; with 43 % of those experiencing a significant impact on operations .
The frequency and impact of ransomware attacks has now accelerated due to the rise of cryptocurrency as the preferred ransomware payment method .
In fact , the 2022 Thales Data Threat Report , conducted by 451 Research , including more than 2,700 IT decision-makers worldwide , found a fifth ( 22 %) of organizations have admitted that they have paid or would pay a ransom for their data .
Despite this , 41 % of respondents said they had no plans to change security spending , even with greater ransomware impacts .
Sebastien Cano , Senior Vice President for Cloud Protection and Licensing Activities at Thales , said : “ As the pandemic continues to affect both our business and personal lives , any expectation of a ‘ return ’ to pre-pandemic conditions have faded .
“ Whilst teams around the world have continued to face challenges in securing their data , our findings indicate that urgent action is needed by businesses to develop more robust cybersecurity strategies . The attack surface , as well as the asset management challenges , are only set to increase in the coming year , and it is vital that businesses deploy a robust security strategy based on discovery , protection and control .”
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