INDUSTRY WATCH
tTell us a bit more about your business and how it started
GTT was formed in 2006 through the merging of two telecommunications companies , Global Internetworking and European Telecommunications and Technology . Since then , the company has evolved to become among the leading global network service providers in the industry . We are positioned as a nimble competitive alternative to the large incumbent telecom operators .
Today we operate one of the industry ’ s largest global Tier 1 IP networks and provide a comprehensive set of network services . We are headquartered in McLean , Virginia , and have approximately 2,400 employees in more than 28 countries . Our global network connects 260 cities on six continents and our services footprint reaches more than 140 countries . We built our network to meet our customers ’ needs for secure , high performance and scalable networking solutions .
How has the business grown since it started and how did you ensure growth ?
WE ARE A RELATIVELY FLAT ORGANIZATION THAT EMPHASIZES A COLLABORATIVE APPROACH TO SOLVING CUSTOMER PROBLEMS .
level , yet with the underlying support of a centralized management infrastructure which is an important element of providing a consistent experience for our customers . We believe this management approach is more responsive to the needs of our customers and assures a more positive service experience .
What is your company ’ s vision and goal ?
During the 2005 to 2018 timeframe , GTT completed over 40 acquisitions that fueled its growth and expansion . These acquisitions contributed the company ’ s unique network assets and product capabilities , as well as a rich talent pool and many of our most strategic customers .
For the last two years , we have sharpened the strategic focus of the company , divesting non-core assets and businesses while also taking action to restructure the balance sheet . We believe these strategic measures will position the company for success as we pivot towards a managed service model and continue to invest in our advanced Software Defined Networking and security technologies , products and services .
What ’ s the business ’ approach to management ?
Our aim is to provide a customer experience that distinguishes GTT from the other service providers , leveraging our networking expertise and focus on solving customer challenges . Our networking solutions leverage the breadth and depth of our global Tier 1 IP network , with the ability to connect customers to anywhere in the world and deliver superior network performance . We also strive to reduce the complexity of running a global network , managing the service end-to-end for our customers supported by our global account teams , Network Operations Centers and an advanced customer portal . Our strategic execution is grounded in a customer first company culture with a focus on operational excellence and providing an outstanding service experience .
What kind of clients and market do you serve ?
We are a relatively flat organization that emphasizes a collaborative approach to solving customer problems , taking ownership to deliver on our promises and striving to deliver a quality experience for our customers . With accountability , discipline and customer focus as the cornerstone of our management approach , it fosters decision making at a decentralized
We are exclusively focused on the B2B market which consists of the enterprise and carrier segments . We serve thousands of mid and large size multinational and national organizations headquartered in North America , Europe and Asia . Our customers represent a cross section of industries such as manufacturing , financial services , technology and retail and include
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