Intelligent CIO North America Issue 19 | Page 58

CASE STUDY

WE LEAN ON EXTREME TO PROVIDE THE OPERATIONAL INSIGHTS AND INTELLIGENCE WE NEED TO IMPROVE .

• ExtremeAnalytics 2.0 delivers several new features such as :
• A simplified and reactive UX that offers real-time customized views and interactive charts of Wi-Fi usage across the venue .
• Real-time analysis of sports betting activity and apps within the stadium .
• Open and programmable APIs and SDKs to provide a single view into applications such as biometrics , occupancy management and mobile payments , among others .
• Prioritization reporting to gain better visibility into app usage and preferences during every stage of an event .
• Expanded reporting – including a breakdown of device types , RF metrics and user experience insights .
• Provisioning of role-based accounts including franchise and stadium operator permissions .
• Based on Extreme insights , NFL teams , on average , saw a 22 % increase in peak throughput of data and a 31 % increase in transfer speed of data during games this season in comparison to the 2019 season – meaning fans continue to increase their consumption of wireless data while in the stadium and the speed of those connections are dramatically improved .
• ExtremeWireless access points are currently deployed at 12 NFL stadiums , including recent Wi-Fi 6 deployments with the Baltimore Ravens , Green Bay Packers , Indianapolis Colts , New England Patriots , Seattle Seahawks and Tennessee Titans . Wi-Fi 6 delivers faster wireless speeds and lower latency than previous generations of Wi-Fi , giving fans the highest quality connection to share their experiences from the stadium , while improving fan-facing technology including apps , mobile payments and ticketing .
Michelle McKenna , Chief Information Officer , National Football League , said : “ Planning and executing the Super Bowl is one of the most significant undertakings each year , and Extreme continues to play an important role in making this event a success . We lean on Extreme to provide the operational insights and intelligence we
need to improve things like foot traffic flow , concessions and health and safety protocols – while ensuring we have optimal connectivity and bandwidth for fans to share their experiences and operate in a mobile-first environment .
“ Real-time visibility into network performance offers a substantial advantage to understand what is working , how fans are using data and how to customize in-stadium experiences in ways that will keep fans coming back for more .”
Sampath Sowmyanarayan , Chief Revenue Officer , Verizon Business , said : “ The analytics provided by Extreme Networks give valuable insights into how customers are embracing connectivity during sporting events .
“ Those insights are helping to inform and inspire new ways of staying connected and new solutions customers may embrace as wireless connectivity continues to gain momentum and importance in large gathering events like the big game .”
Norman Rice , Chief Operating Officer , Extreme Networks , said : “ Network analytics from Extreme gives the NFL a significant competitive advantage to execute its most important event of the year .
58 INTELLIGENTCIO NORTH AMERICA www . intelligentcio . com