INDUSTRY WATCH biometric scan at one of the self-service kiosks or , if preferred , a traditional agent-assisted counter .
Then they simply use their face as their boarding pass to board international flights . The multi-user informational display screens for flights , baggage and gates will also provide travelers with the information they need to navigate their way through the airport .
Technology details
SITA Flex
SITA Flex goes beyond traditional common-use . It is the next-generation of common-use that facilitates a low-touch , fully mobile passenger experience through a unique offering and pioneering cloud technology .
Diana Einterz , President , SITA Americas , said : “ Emerging from the pandemic has taught us the importance of implementing scalable and flexible systems that can accommodate unexpected changes in real time . SITA is providing the airport operations backbone that will give MCI the agility it needs to operate in this new environment .”
SIEMENS AND SITA ARE PROVIDING THE VIRTUAL AND PHYSICAL INFRASTRUCTURE THAT WILL ENSURE KANSAS CITY INTERNATIONAL AIRPORT ’ S NEW TERMINAL IS EQUIPPED TO DELIVER AN EXCEPTIONAL JOURNEY FOR OUR PASSENGERS .
Passengers and staff can reduce physical contact through the use of smart devices .
Supported by SITA Global Services
SITA Flex is supported by SITA Global Services ( SGS ), which provides global Business Continuity through a flexible service model . Its monitoring service ensures IT systems are reliable and available , around the clock and around the world . SITA experts proactively monitor infrastructure , identifying and resolving problems before they impact business .
Low-touch and mobile air travel
The future is low-touch and mobile . Airlines and airports need to enhance safety for passengers and employees . A mobile end-to-end contactless environment is safer , easier and more efficient for everyone .
With SITA Flex , SITA Smart Path biometrics and nextgeneration touchpoints throughout the passenger ’ s journey , SITA is enabling a low-touch airport experience . This provides efficiency and improved passenger satisfaction . It also has the welcome benefit of enhanced safety for passengers and workforce alike . p
74 INTELLIGENTCIO NORTH AMERICA www . intelligentcio . com