Intelligent CIO North America Issue 15 - Page 61

Case

STUDY

In response to the demands of COVID-19 , the University of Utah Hospital has improved its Infoblox network infrastructure , ensuring productivity and reliability among staff and better patient-centered care .

University of Utah Hospital refreshes Infoblox network infrastructure to improve reliability and capacity

For 10 years in a row , University of Utah Health ( U of U Health ) has ranked in the top 10 participating medical centers nationwide including twice as the number one academic medical center , and for the fourth year in a row , in the top five for delivering high-quality , patient-centered outpatient care .

This on-going commitment to quality requires IT and networking services that are available , reliable and resilient to deliver in-person , urgent care and virtual services so that patients always have the best care possible to meet their health care needs .
Under COVID-19 , patient care and administrative loads escalated at the same time that the hospital ’ s ageing DNS / DHCP / IPAM ( DDI ) network approached its end of service life .
With five hospitals and a dozen neighborhood health care centers under management , network demands on the existing outdated DDI legacy equipment were high and increasing . In addition , pandemic precautions forced many support workers from on-site to remote work – further taxing the ageing infrastructure .
In response and as part of its planned modernization initiative , U of U Health leveraged its six-year relationship with Infoblox to upgrade its DDI system , and implement a new environment to increase capacity and performance to support patient care . As a teaching hospital , however , the medical center ’ s
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