Intelligent CIO North America Issue 15 - Page 59

CASE STUDY
Hyster-Yale , Bonita was the right choice for a technology platform to help them address their business challenge . Evoke Technologies was the right partner to help with the implementation .”
We asked John Bartho , CIO at Hyster-Yale Group , further questions about the project .
What were the main reasons behind your need to update the company ’ s process automation technology ?
The previous BPM tool was expensive when compared to results achieved in engineering operations . The tool was unstable and it was impacting the productivity of engineering operations . We chose Bonita as the right fit due to its open-source and extensibility nature to upgrade our automation technology .
How was Evoke Technologies able to help with this ?

EVOKE TECHNOLOGIES

WAS THE RIGHT PARTNER TO HELP WITH THE IMPLEMENTATION .

architecture allowed us to deploy the process changes on our LIVE system without downtime .
The intuitive Bonita portal allows both technical users and non-technical users to handle the operations easily .
Can you explain how the Bonita platform has allowed the company to automate manual and partially automated processes ?
Evoke Technologies with its vast experience in implementing Bonita solutions was able to customize the Bonita platform as per our engineering process needs .
How has the Bonita platform created ( a ) more flexibility , ( b ) faster critical process delivery and ( c ) easier manageability for the company ?
The Bonita platform with its open-source technology allowed us to customize the dashboards to different process stakeholders The runtime deployment
JOHN BARTHO
John Bartho is CIO at Hyster-Yale Group where he is responsible for Information Technology , the company ’ s cybersecurity strengthening program and ISO 9001 global certification .
The Bonita platform with its robust workflow engine allowed automation of complex multi-level approval processes . We used the open-source UI framework to design the complex UI forms . Custom REST API extensions allowed the solution to publish the workflow objects to external systems .
What are the results of being able to create complete new applications within eight to 10 weeks ?
End-to-end process automation of change order lifecycle has improved the efficiency of the Engineering Department significantly .
Why did you choose to work with the provider ?
As per our enterprise strategy , we focus on our engineering technology and leverage external vendors for all our IT implementations . p
Hyster-Yale is an independent public company which designs , engineers , manufactures , sells and services a comprehensive line of forklift trucks and aftermarket solutions marketed globally primarily under the Hyster and Yale brand names .
Bartho joined as CIO in 2004 after an earlier career with multinational Honeywell . His roles there included Vice President IT , Director Global IT Audit , and included six years working internationally as CIO Honeywell Latin America as well as Europe IT Manager .
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