Intelligent CIO North America Issue 13 | Page 7

EDITOR ’ S NOTE

Welcome to the latest edition of Intelligent

CIO magazine for the North America region . This month ’ s cover features Ken Schirrmacher , Senior Director of Information Technology , Park ‘ N Fly . the state with phishing and spear phishing attacks , whaling campaigns and other email-based threats ,” said Singleton . “ Because of this , we knew our first priority had to be modernizing and strengthening our email security strategy .
Park ‘ N Fly , a leading US off-airport parking provider , is using Dynatrace to accelerate development cycles and deliver exceptional digital experiences across mobile , web and airport kiosks .
To enhance the customer experience , Park ‘ N Fly needed to improve its ability to release new digital functionality faster and with greater frequency . To support this , Park ‘ N Fly migrated its IT environment to the cloud and is running a container-based architecture on Kubernetes and Microsoft Azure . “ It ’ s vital that we ’ re able to create a frictionless customer experience – in a competitive market like airport parking , we need to make sure it ’ s as easy as possible for the customer to make a reservation ,” said Schirrmacher .
“ Dynatrace gives us a sixth sense of what ’ s going on in our environment , so we can proactively optimize experiences and improve outcomes for our business .” You can find out more details about the project by turning to p56 .
Elsewhere , we take a look at how Oklahoma Office of Management and Enterprise Services is achieving an optimal ‘ state ’ of security with Mimecast . Knowing email is the primary method of communication across state agencies and the top target of exploitation by cybercriminals , State Chief Information Security Officer Matt Singleton and his team began their cybersecurity initiative with a focus on email security .
“ We conducted a comprehensive evaluation of several email security vendors , and Mimecast came out on top . The company offers an extremely robust feature set that is available through a single platform and it ’ s delivered at an affordable price point .” There ’ s much more to discover about this story on p61 .
This month ’ s Country Focus , looks at how New Yorkheadquartered Estée Lauder has deployed Wrike ’ s collaborative work management solution to automate project management and provide more transparency between regional and global teams .
“ One of the primary objectives of choosing Wrike was to reinforce global and regional ways of working . That , to me , will be the sign of success . We ’ re very confident that we ’ ve selected a tool that will improve work between our global teams ,” said Olivia Legere , Vice President of the Global Creative Center of Excellence .
“ We ’ re a very corporate environment , and Wrike feels a little bit more personal , more creative friendly . Its intuitive nature just felt right for both creative operations and creatives .” For more details , turn to p48 .
Don ’ t forget you can read daily news updates at https :// www . intelligentcio . com / north-america /.
I ’ d like to wish you a good month ahead and please enjoy the read !
“ Email is the lifeblood of our agencies , and bad actors take advantage of this fact by continuously hitting
Mark Bowen Editor
www . intelligentcio . com INTELLIGENTCIO NORTH AMERICA 7