NEWS
Alpine Health Technologies selects VOSS for operations and performance management
market , understanding the rich rewards its customers would experience if they had easy , cloud access to the latest UC and collaboration technology .
Alpine Health Technologies has selected
VOSS-4-UC for its operational management and VOSS Assurance & Analytics from VOSS Solutions for performance management and reporting .
Based in Puerto Rico , Alpine Health Technologies is a leader in telecommunications , software development and network systems . The company has over
14 years of experience providing innovative technology solutions to the healthcare industry , with a goal of providing the necessary tools to optimize the performance of health services .
Having considerable experience in offering managed services to its clients , Alpine Health Technologies sought to expand into the hosted cloud UC-as-a-Service
With a mixed estate of both Cisco and Microsoft UC and collaboration tools , Alpine approached VOSS with the need for a centralized automation and orchestration platform that would allow their team of systems engineers to easily administer their growing number of customers with a variety of communications requirements .
Hiram Lopez , Director of Infrastructure and Operations at Alpine Health Technologies , said : “ VOSS will provide a single point of integration for our UC and business applications , allowing us to optimize service delivery through automation , resolve any problems quickly , and provide our customers with a state-of-the-art yet cost-effective hosted collaboration platform .”
Liberty Latin America has selected MATRIXX to evolve 5G in Puerto Rico
Liberty Latin America has selected MATRIXX Digital Commerce as part of its evolution to 5G in the Caribbean and Latin America .
MATRIXX is a real-time digital platform providing customers with full visibility into their accounts , services and spending at all times directly through a mobile app or customer portal .
With MATRIXX , customers will have a simpler , more transparent experience in how they buy and use services such as broadband , video , telephony and mobile services , including triple-play and quad-play offerings .
“ To support our expansion , we are transforming our IT infrastructure to improve customer experience and digital engagement as we evolve our 5G offering in Puerto Rico ,” said Christine Weber , CIO and interim CTO , Liberty Latin America . “ We chose MATRIXX as the centralized digital commerce platform that will give us the responsiveness to engage with our customers in real-time , and the agility to develop and scale valuable new offerings across residential and commercial markets .”
The MATRIXX deployment will initially focus on Liberty Latin America ’ s mobile offering in Puerto Rico as the company continues to enrich the 5G offering to its customers . Liberty Latin America chose MATRIXX for its speed of deployment , commercial agility , and its focus on 5G and omnichannel support . p
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